Frequently asked questions

Pick a package, register your vehicle, and wash once a day at any of our four locations. A license plate reader opens the members lane. You are billed monthly on the date you joined.

Yes. Cancel anytime online or at any counter before your next billing date. You can also pause for up to three months a year, which snowbirds and deployed service members love.

Yes. Each additional vehicle on the same account is $10 off the regular monthly price of its package.

Upgrade anytime and the change takes effect immediately with a prorated charge. Downgrades start with your next billing cycle.

Active duty, veterans, police, fire and EMS get 15 percent off any membership with ID.

Yes. We use closed-cell foam cloth that does not trap grit, a presoak that lifts dirt first, and we replace cloth on a strict schedule. Equipment is inspected every morning.

Tell an attendant before you leave the lot. A manager reviews our tunnel cameras and inspection logs, and if our equipment caused it, we repair it. Pre-existing damage, loose parts and aftermarket accessories are excluded.

Yes. Our tunnel entrance is heated and the dryers are strong. Open and close your doors once afterward so seals do not freeze.

Dually trucks, vehicles over 7 feet tall, vehicles with oversized tires or open beds loaded with gear. Our self-serve bays welcome them.

All major cards, Apple Pay and Google Pay, cash at every pay station, and quarters or cards in the self-serve bays.

Never. Hometown gift cards work at all four locations for washes, details and memberships.

Yes. Fleet accounts get one monthly invoice, per-vehicle reporting and volume pricing starting at five vehicles.

Your group brings volunteers and we supply the location, soap, towels, signs and a donation from every tunnel wash that day. Apply at least four weeks ahead.

Yes, from age 16 with flexible after-school and weekend shifts. Many of our managers started exactly that way.